South Africa Vacation Rental - Frequently asked questions
Why are your holiday properties less expensive than comparable properties from other agents ?
Our prices are lower because we list private villas on our web site. We are in direct touch with the owners of each villa, so there is no long list of agencies that add their fees along the way. Moreover, we always encourage each property owner to set a reasonable price for the villa in the first place. As a small business, we are also able to keep our costs low. We use e-mail and Skype to interact with customers and villa owners, and we have decided not to print a catalogue, since printing costs would ultimately have been reflected in what our customers paid for their vacation rentals. Being “cost-wise” has resulted in extremely reasonable prices for our villas.
How far in advance should I book?
It depends on the period you're booking. If you plan to rent a property for a vacation taking place in the months of November, December, January or February, make your reservation at least ten months in advance. If you plan to make your reservation for March, April June, July or August it's better to reserve six to eight months in advance.
What is the availability of the vacation rental properties?
Because lodging occupancy is in constant flux, the Web site does not show real-time availability. Please contact us to find out if your vacation rental is ready.
Is there a discount for rentals of longer than a week?
A long-term discount is available if you reserve a property for two weeks or longer. Please E-mail us for details.
How will we know how to find the vacation property and will someone be there to show us around?
We will send you directions to get to the holiday rental property as soon as we receive the balance for your reservation. The property owner or a representative will be waiting for you at the property or at another easy-to-find spot, as described in the directions.
Is there an additional booking fee for booking through you?
There are no "hidden" booking fees when you rent from Creativeholiday.com, nor any kind of fees or taxes to add to the rental price. All you pay is the rental fee, as indicated on the rate schedule for the villa of your choice, and, for some of the villas, some local costs. Costs to be paid locally are clearly indicated right below the rate schedule, and they are confirmed to you in writing, so that when you are arrive at your villa there are no misunderstandings nor nasty surprises.
Can I book large groups?
Yes, please! A group is considered 10 rooms or 20 or more people. Contact us today to find the perfect spot for your group.
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