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11) RESPONSIBILITY
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C.H.C. LTD., has visited and checked each property. The descriptions
appearing in our property information are accurate and have been done in
good faith. In the event of any problems, the client undertakes to do
his best to solve or minimize them in order to avoid the prejudice that
may result. If this is impossible for the client, he must immediately
get in touch with C.H.C. LTD by telephone, E-mail or by telegram on the
day he arrives (Tel: +39 335 8199068) and no later than the following
day , confirming the complaints in writing within 24 hours.
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The holiday-maker is obliged to give C.H.C. LTD the necessary time to
resolve the problem. Any person who leaves the holiday home prematurely
without any explicit authorization by C.H.C. LTD and without having sent
notice in writing as mentioned above, will forfeit any right to an
eventual refund of the letting cost, unless they have a legal right to
cancel it.
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No complaint presented upon the return of the holiday will be taken into
consideration. Nor can give rise to any indemnity. If for any reason
beyond its control, including force major, C.H.C. LTD should be unable
to provide to the client the property he has booked, it reserves the
right to transfer him, upon agreement, to a similar property.
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Compensation: Compensation is in all cases limited to an entitlement to
repayment of all monies paid to Creative Holiday Company.
12) PROPERTIES
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It's understood that the properties C.H.C. LTD., is offering are
not all official tourist structures, such as hotels, Guest Houses,
residences, etc. but mostly private houses. Being such, they do not have
standards or categories recognized internationally; rather they reflect,
in their architecture and furnishings, the local traditions and personal
taste of the owner. And this is precisely the kind of holiday that C.H.C.
LTD., is offering: to enter right into the culture of the area, living
for a few weeks in the same surroundings as someone from the area.
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In order to experience this in the right spirit, it is important not
only that you accept, but also that you know how to appreciate any
differences in the properties C.H.C. LTD., is proposing in comparison
with those where you normally live. On its part C.H.C. LTD., has been
careful to choose such properties using a minimum and maximum quality
range within which it maintains that any citizen of the world can find
total satisfaction.
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C.H.C. LTD., cannot exclude, however, the possibility that these
differences may result in those minor inconveniences that - being
connected with the particular characteristics of the architecture and of
the traditions of the area - cannot be accepted as complaints.
13) JURISDICTION
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In the event of controversy arising from the booking and the letting, only
the Courts of Law in U.K. and the provisions of English Law can deal with
the matter . These booking conditions are the contractual terms governed
by English Law and both parties shall submit to the jurisdiction of
English courts at all times.
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Making the
booking implies that C.H.C. LTD.,’s General Conditions have been
understood and have thereby been accepted without reserve and without
exception. If any of the conditions of this contract have become invalid
or were invalid or if in this contract there should be a gap, the other
conditions cannot be contested.
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